Please follow the following instructions:

Check your login details. Your login username is the email address you used for registration.

Ensure that cookies from www.kajoinhk.com are accepted in your browser (Internet Explorer or others).

If nothing works please submit a ticket, our customer service will help you solve it out.

TIP: If you're not sure if the problem is with us or you, please test logging in with a different set of computer, or try different browsers.

If you made a mistake when you registered, and you can't access your account, and you've never made any orders, it might be quickest to just use the registration to sign up again for a new account.

If you have forgotten your password, please go here to get a new password.

http://www.kajoinhk.com/index.php?main_page=password_forgotten